SSI Youth@Work is an innovative program that connects people aged 15-24 from migrant and refugee backgrounds with mentors to support them on their employment journey in Australia.
The program aims to enhance the career outcomes of participants who often find it difficult to secure long term employment in Australia because of language and cultural barriers.
Tailored for young people who are living in the Greater Western and South Western Sydney area, the program provides participants with one-on-one support for up to six months to help them adjust to the Australian jobs market, stay in work and set the foundations for their career goals. Participants communicate with mentors via phone, email or in person and are connected with professionals with similar career interests to enhance their employment outcomes.
Mentor Age: 25 +
Mentee Age: 15-24
Child Protection Policy: Yes
Mentor Training: Yes, training is provided for mentors
Training Process of Mentors Mentors receive SSI Volunteer Induction, Youth@Work program orientation and optional training to develop skills in building rapport, cultural responsive practice and mentoring.
Mentor Screening: Yes, screening is provided for mentors
Screening Process of Mentors: Mentors must attend a face to face interview.
Mentor Position Description: Purpose:
Youth@Work is a mentoring program which will engage migrant and refugee youth (15-24) who have a job and support them to retain employment. SSI mentors will be linked with a participant who has secured employment to support the young person for up to 6 months of their employment journey. Mentors will need to have the passion to provide coaching to a participant to identify current and future work goals, and to develop/ demonstrate professional competence and confidence in the Australian Work Place. This is a volunteer positon and Mentors will not be paid.
Specific duties and responsibilities:
The Youth@Work Project requires a commitment of 18 months from volunteers who will mentor more than one individual at any one time.
Specific duties and responsibilities can include one or more of the following:
• Assisting a participant to develop and implement strategies to retain employment and to pursue future employment goals
• Supporting participant develop inter-cultural competencies for the Australian Work place including to develop English language and communication skills
• Work with participant to further develop organisational, life skills and strategies to help a young person maintain employment, for example punctuality which may include the importance of morning and evening routines to get to work on time, or that a participant knows how to access public transport, register cars, use petrol stations
• Coach a participant to develop problem solving skills for the professional environment
• Assist participant in building life, industry and employment related connections with individuals and networks that will support their positive life choices and enhance their employment outcomes
• Encourage participants to aspire and work towards personal growth and development through positive role modelling
• Promote participant self-esteem and motivation through encouragement and celebrating achievements
• Maintain regular contact with participants
• Maintain regular contact with Mentor Development Officer including reporting on key participant issues and activities engaged in
• Remain committed to and uphold SSI values
• Adhere to Youth@Work Project parameters
Skills, Knowledge & Experience:
Mandatory Documents: Working with Children Check ☒ Police Clearance ☒
(These checks will be conducted by SSI)
• Interest in coaching and supporting migrant youth to develop and implement strategies to assist them to retain employment.
• More than 5 years’ experience in an Australian workplace.
• Comprehensive knowledge of the Australian workplace and the issues which may face migrant and refugee youth in employment
• Knowledge of relevant services in Greater Western Sydney
• Previous experience working with people from culturally and linguistically diverse (CALD) backgrounds